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Frequently Asked Questions
What is spyware?
The term Spyware is used to refer to a program or program plug-in that may be transmitting information
about your computing habits, Internet habits, and more. Click here
for more information about what spyware is and how it gets installed on your PC.
How can I detect spyware on my computer?
You may start to see some of the common symptoms of spyware infection such as a slowing computer or Internet connection, or
popup advertisements bombarding your screen. For more information on detecting spyware, see Detecting spyware on your computer.
How can I remove spyware on my computer?
There are ways to manually remove spyware, but that practice can often lead to incomplete uninstallation
of spyware programs, or even worse, lead to a major system problem. Using a tool like Spython™, included with the System Mechanic 5 family of products, ensures complete
removal of spyware from your computer. Click here for more information about removing spyware from your computer.
How do I report a program I suspect is spyware?
If you suspect a program is spyware, you can provide details to our support team and they will research the application and determine if it is indeed spyware. If it is, we will create the removal script for Spython™.
To report a program you suspect is spyware, click here.
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